Shipping & Returns

 

Shipping Information

Thank you for shopping at BROW RENOVATION!

We want you to get your goodies ASAP - ALL packages are shipped EXPRESS to your door.

Shipping within Australia is a flat rate $20 for orders up to $200.

Shipping within Australia is complimentary for orders over $200.

Online orders can ship to addresses throughout Australia.

 

Easy Returns & Exchanges

Please read this policy carefully. This is the Return and Refund Policy for www.browrenovation.com.

It is important to note that by purchasing our products at www.browrenovation.com you are fully agreeing to our Returns and Refunds Policy. You as a customer agree to pay + take responsibility for all charges made in accordance with your purchases and these policies.

To be fair, no exceptions are made.

Returns and Refunds Policy
BROW RENOVATION offers several products that we do not issue refunds once the order is completed. You, as a customer are responsible for understanding this upon purchasing any products on www.browrenovation.com.

We do realize that some exceptional circumstances can take place therefore we will honor some refunds upon BROW RENOVATION's discretion. Complaints which are based merely on the customer’s false expectations or wishes are not honored.

If you are not 100% satisfied with your purchased product we will potentially grant you a full refund , but ONLY under our discretion. In this case, please you must send an email to hello@browrenovation.com with reason and we will review on a case by case basis. In no way does this guarantee a refund for products purchased.

Appointments cancelled outside 24hours of booking will be refunded as a store credit ONLY. Cancellations inside 24hours of your booked appointment will forfeit your deposit charges.